At the Table: Conversations with the Bishop, Hospitality & Virtual Tools Trainings

5 Things Your Visitors Are Thinking But Won't Ask, Zoom

Live Zoom Event: April 12, 2021 |  1:00 - 3:30pm
Zoom Think Tank with Jason: May 13, 2021 | 10am
Led by: Mr. Jason Moore
Register now

It's been said that every church wants to grow. If that is statement is true, are we really poised for it in the way we treat and attend to our new visitors?

While you might not think it, guest readiness is one of the most important issues facing the church today. Whether we're talking about the online experience, or the experience guests have in the building, we must be intentional about how we treat those new to our faith communities. Without really meaning to be, the majority of churches are blind to the things that visitors consider when deciding whether or not to return for future visits.

No matter how good/powerful worship is, it's only half the battle. Insider language, unspoken rituals, confusing signage and unpreparedness are all huge factors in why visitors don't come back to participate in our faith communities. Like going to a restaurant for a meal - even when the food is spectacular - if the experience surrounding the meal is bad, patrons are unlikely to return. It simply doesn't have to be that way!

Join nationally known worship coach and author Jason Moore as he shares lessons learned from years of providing "secret worshiper consultations" in churches large and small. Jason will help your church identify what the 5 most important factors are important for new visitors and how to address them with easy-to-implement ideas and systematic steps.

5 Things will include instruction on how to develop and train a more intentional/welcoming hospitality team, how to/why to develop a formal child check-in procedure, how conduct a signage audit, and what to do with your existing space. All of these things and so much more will help you recognize the things that you may have been missing for years. This training will apply to both online and in-person worship. 

Bring your whole team for an experience filled with laughter, fun and practical learnings. 

What you will learn:

  • Top Website Priorities
  • Best Practices for Signage
  • How to Develop a Child-Check-in
  • Visitor Welcome Dos and Don'ts
  • Top 10 Things That Prevent Visitors from Returning
  • How To Avoid Unspoken Rituals
  • The 4 Things that Should Happen Every Sunday (or when you meet)
  • How To Conduct a Guest Readiness Training for Your Church
  • Much More

 


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3040 Riverside Dr., Suite A-2 - Macon, GA 31210

PO Box 7227 - Macon, GA 31209

478-738-0048 | 800-535-4224

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